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Unable to load client print control

  • September 25, 2009 at 5:28 am

    #1058402

    I solved the issue by downloading and applying the latest patches for Reporting Services and SQL Server 2005. Then update the client with the latest patches through windows update (problem was related to kill-bits). Not sure if Microsoft Update is required here to get the Kill-Bits update.

    I then access the reports and when trying to print, I get the question to install an ActiveX dll. After that, no problems printing, for our clients at least

  • October 1, 2009 at 7:45 pm

    #1060770

    I apply SP3, Cumulative update 5 of SP3, install Report Viewer 2008 SP1 Redistributable but still getting the error.

    Any help on this?

    When go to view source i still see the version as 9.0.21022.8

    <script src="/Reserved.ReportViewerWebControl.axd?OpType=Resource&Version=9.0.21022.8&Name=Microsoft.Reporting.WebForms.Scripts.ReportViewer.js" type="text/javascript"></script>

  • October 15, 2009 at 3:02 am

    #1066137

    Hello,

    we are getting a similar error if the client is using a VPN connection to access our application.All users

    who are connected via the local intranet do not face the control issue'

    Any soultion to the VPN problem ??

    thanks in advance.

  • October 21, 2009 at 3:14 am

    #1068723

    Low Rider (10/15/2009)

    Hello,

    we are getting a similar error if the client is using a VPN connection to access our application.All users

    who are connected via the local intranet do not face the control issue'

    Any soultion to the VPN problem ??

    thanks in advance.

    hello we have applied Sp3 to the sql server (2005 ,ent ) but still the same problem persists.

    any ideas from anyone ?

    thanks

  • October 22, 2009 at 1:26 am

    #1069260

    I manage to solve the problem after apply report viewer redistributablen

    2008 SP1 on web server. You can based on step (2.) to check which version of report viewer you should apply:http://support.microsoft.com/?id=967511

    If report server and web server in same machine, then apply the patches on the machine. If two different machine, then you need apply on web server.

  • October 22, 2009 at 4:48 am

    #1069299

    Below link helped to solve the problem.

    http://vettekerry.wordpress.com/2009/05/04/unable-to-load-client-print-control-in-reporting-services-2005/

    deleted the [-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\ActiveX Compatibility\{FA91DF8D-53AB-455D-AB20-F2F023E498D3}] key from registry.

    on client pc and it asked for a install pop up ,after installing was able to view the print box.

  • October 23, 2009 at 8:01 am

    #1070043

    Hi all,

    I did not have the 2 problem security patches on the server mentioned by many of the users, but still had the problem. I tried the option on my machine - deleted the registry key. And when i tried to print, then was prompted to install an ActiveX control fby Microsoft and it solved the problem.

    Thanks to everyone...

  • October 25, 2009 at 5:28 pm

    #1070468

    Hi,

    we had a similar issue and seemed to have been caused by the security patches mentioned above. we even logged a service request with microsoft who could not help us . Long story short.. the way i resolved it was by adding the NT AUTHORITY\NETWORK account to the local POWER USERS group on each of the reporting servers. nothing had to be done on the client side, 6 - 8 months on no problems.

    regards

    glen

  • April 15, 2010 at 6:03 am

    #1152028

    Hi All,

    We had the same issue on our Reporting Server. There was no service pack installed on the server where reporting services were installed. I just installed the SQL Server 2005 Service Pack 3. And it solved the issue.

    Thanks

    Prashu

  • June 23, 2010 at 7:59 pm

    #1184285

    We have had a similar issue with the printing with the reporting services, but only since we upgraded to SQL Server 2008R2, the end users can print, but when they print a 4 page report they are only getting the first page. If they print to screen, click the print layout and then choose a printer the report prints all 4 pages. What are we doing wrong? Any ideas?

  • September 21, 2010 at 9:08 am

    #1224926

    After I applied all the needed packages(kb954606, kb954607(kb953752),ReportViewer2005SP1) on RS server, and also with ReportViewer2005SP1 on client desktop. It is still not working on client machine with pressing Report Manager print button.

    However when I applied that registry deleting:

    [-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\ActiveX Compatibility\{FA91DF8D-53AB-455D-AB20-F2F023E498D3}]

    on Client machine, I get client printing work.

    Also if you need to try the Report Manager printing on Reporting Service Server machine, do not forget to get this registry deleteing done on server.

    My Environment: Windows XP Pro for both server and desktop, SSRS 2005

  • October 5, 2010 at 5:55 am

    #1231606

    Just wanted to post to say after many months of trying to get this working in MS CRM this actually worked!

    Thanks

  • August 30, 2011 at 9:21 am

    #1375074

    Anything can be done on the report server that solves this problem instead of doing it on each client machine?

    We are using sql server 2005 sp2

    Thanks

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